FAQs
How can I get a quote for my items?
The best way to get an accurate quote for your gold, diamonds, or luxury watches is to visit our Houston showroom for a free, no-obligation appraisal. Our expert appraisers will evaluate your items in front of you using state-certified scales and provide an immediate cash offer. While we can give general estimates over the phone for some items, an in-person evaluation allows for the most precise and fair valuation.
Do I need an appointment to visit your showroom?
No, appointments are not necessary. We welcome walk-ins during our regular business hours. Our goal is to make the selling process as convenient as possible for you. Simply come in at your leisure, and our team will be ready to assist you promptly.
What types of items do you buy?
We buy a wide range of precious items, including all forms of gold jewelry (broken, scrap, new), gold and silver coins, luxury watches (e.g., Rolex, Patek Philippe), loose and mounted diamonds, estate jewelry, dental gold, platinum, and palladium. If you have a valuable item made of precious metals or gemstones, chances are we buy it.
What do I need to bring with me when I come to sell?
To complete a transaction and receive payment, you will need to bring a valid, government-issued photo identification (such as a driver’s license or state ID). While not strictly required, any original documentation for your items, such as diamond certificates (GIA, EGL, AGS), watch box and papers, or original purchase receipts, can be helpful for high-value items.
How long does the appraisal process take?
The appraisal process is typically quick and efficient. For most items, our experts can provide a thorough evaluation and offer within 10-15 minutes. We conduct all tests and weighing in front of you, ensuring transparency and speed.
How will I receive payment for my items?
If you accept our offer, we provide immediate cash payment on the spot. There are no waiting periods, no checks to clear, and no delays. You walk out with cash in hand, making the process fast and convenient.
What if I decide not to sell after getting a quote?
There is absolutely no obligation to sell your items after receiving a quote. Our appraisals are completely free, and we believe in empowering you with information. We want you to feel comfortable and confident with your decision, whether you choose to sell to us or not.
Are your prices competitive?
Yes, we are committed to offering the highest payouts for your valuables in Houston. We constantly monitor market prices and are so confident in our offers that we guarantee to meet or beat any legitimate written offer from another reputable gold buyer in Houston. Our aim is to ensure you receive the maximum possible value for your items.
Is my information kept confidential?
Absolutely. We prioritize your privacy and ensure all transactions are handled with the utmost discretion and confidentiality. Your personal information and transaction details are kept secure and are never shared with third parties.
